Get the Answers You Need

Explore our frequently asked questions to find clear and concise answers that will help you understand how we as a merchant services provider can benefit your business. 

Frequently Asked Questions

Voyage merchant services provider is dedicated to providing customized, flexible merchant solutions that align with your unique business needs. With our expertise and commitment to your success, we offer a strategic partnership that helps you streamline operations, reduce costs, and achieve long-term growth.

Payment Processing:

How can I avoid paying processing fees?

Our innovative Dual Pay product allows you to pass processing fees directly to your customers, effectively eliminating these costs for your business.

Yes, we do. On average, our traditional processing solutions save our clients 20% compared to their current services.

Absolutely! We offer two different QuickBooks integration solutions, tailored to meet the specific needs of your business.

Yes, we provide a variety of solutions for both web-based processing and physical terminals, ensuring you have the right tools for your business.

We work with businesses of all types and sizes, customizing our services to meet the unique demands of your industry.

No, our risk analysis is completely free. All we require is one month of your merchant statements to get started.

Telecomm and VOIP:

What is VOIP, and how does it work?

VOIP (Voice Over Internet Protocol) allows you to make phone calls over the internet instead of traditional phone lines. It works by converting your voice into digital signals, which are transmitted over the internet, offering a more cost-effective and flexible communication solution compared to landline systems.

VOIP can save your business money by eliminating the need for traditional phone lines, which often come with high monthly fees. With VOIP, you pay lower rates for local and international calls, and you can also bundle your phone and internet services for further savings. Plus, with features like voicemail-to-email and call forwarding, VOIP reduces operational costs while providing more functionality.

Switching to VOIP offers numerous benefits for businesses, including:

  • Lower costs for calls and setup

  • Scalability to easily add lines as your business grows

  • Advanced features like call forwarding, video conferencing, and voicemail-to-email

  • Remote accessibility, allowing employees to work from anywhere with an internet connection

Telecom services benefit businesses of all sizes and industries, especially those that rely on reliable communication. Whether you’re a small business, a growing enterprise, or a large corporation, telecom services such as business phone systems, data solutions, and networking can improve efficiency, reduce costs, and support growth. Industries like retail, healthcare, education, and professional services can all benefit from tailored telecom solutions.

A telecom service provider helps your business by offering customized communication solutions, such as business phone systems, high-speed internet, data services, and reliable network solutions. They ensure that your business stays connected with minimal downtime, improving overall productivity and reducing operational disruptions. Telecom providers also offer ongoing support to maintain and upgrade systems as needed.

Yes, our VOIP and telecom solutions are designed to integrate seamlessly with your existing business systems. Whether you’re using CRM software, email systems, or other communication tools, we can ensure that your VOIP and telecom services complement your current infrastructure without disruption. Our team will work with you to ensure a smooth transition and integration.

Ready to Transform Your Business?

Take the first step towards zero-fee processing and streamlined operations. Contact us today for your free risk analysis and start maximizing your savings!